If your skip logic is not working as expected or is causing the app to crash, you should verify the following:


1. Is the Complex Skip Logic Expression set on the right question?


The Complex Skip Logic expression for a question is evaluated just before the question is loaded. When evaluated, the system will either show the question with the expression or skip to another question after it. A simple tip here is to put the expression inside the first question that may be skipped as a result of the expression.


2. Is the Complex Skip Logic Expression trying to skips backwards?


In QuickTapSurvey, you can never move or skip backwards in a survey. The flow of a survey must always be forwards. A Complex Skip Logic expression that tries to skip to a preceding question will not work.


3. Is the Complex Skip Logic Expression referencing a question that has not yet been answered?


A Complex Skip Logic expression must be evaluated in order for the system to know which question to show next. If the expression references a question that has not yet been reached, there will be no answer to evaluate and the expression will not work.


If you still have trouble after verifying the common issues listed above, send an email to support@quicktapsurvey.com and we will be happy to troubleshoot the issue for you.