The Hourly NPS® report shows you the NPS® score and the total number of NPS® responses collected each hour.


Hourly NPS® Overview




1. Filter by Date

2. Filter by Survey

3. Print

4. Overview of All Hourly Net Promoter Score® Questions

5. Responses by likelihood to recommend category

6. Net Promoter Score®

7. Frequency Selection for Graph

8. Net Promoter Score® Data by Frequency

9. Net Promoter Score® by Frequency

10. Overview of Hourly Net Promoter Score® for a specific Question


How to View Hourly NPS®


1. Log in to the QuickTapSurvey Web App and click Reports.

 




2. Click the Hourly NPS® button.




3. Select your desired Date range.


 

4. Select the correct Survey.




5. You will be able to view the Overall Score for all NPS® questions across every hour.




6. You will be able to view the Overall Score for a Specific question across every hour.