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Managing Devices

Overview of Device Management
The cost of QuickTapSurvey is based on the number of devices you use with the platform. When you subscribe, you select a plan and purchase a number of Devic...
Mon, 13 Jul, 2015 at 3:38 PM
Add Device Licenses
You can add device licenses to your account by using the QuickTapSurvey Administration Website. How to Add Devices Licenses 1. Log in to the QuickTa...
Mon, 3 Apr, 2017 at 2:51 PM
Remove Device Licenses
You can remove Device Licenses from your account by using the QuickTapSurvey Web App. Removing Device Licenses will automatically deactivate devices in your...
Mon, 3 Apr, 2017 at 2:52 PM
Activate Device
To activate an Inactive Device, you need to have a Device License available. If you do not have a Device License available, you will first need to add a Dev...
Mon, 3 Apr, 2017 at 2:52 PM
Deactivate Device
If you are no longer using a device with your account, you can deactivate it and release the license it is using. However, you can only deactivate a de...
Mon, 3 Apr, 2017 at 3:47 PM
Replace Active Device With Inactive Device
If you are in the process of collecting survey responses for a survey and need to swap out a device, you can submit a request to replace the device in y...
Mon, 3 Apr, 2017 at 2:54 PM
Locating the Device ID on Your Device
The Device ID of a device can be found on the Settings Screen of the QuickTapSurvey app.   Please visit this article to locate a Device ID ...
Mon, 3 Apr, 2017 at 2:55 PM
Locating the Device ID on the QuickTapSurvey Web App
You can locate the Device ID both on the device itself, and the QuickTapSurvey Web App. How to Find the Device ID of Your Device on the QuickTapSurv...
Mon, 3 Apr, 2017 at 2:55 PM