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FAQ

What are the image specifications for a Background Image?
A custom background image is an image that is shown behind every question in Multi-Screen survey. Background images are not shown for question types that ta...
Thu, 15 Jun, 2017 at 1:23 PM
How do I edit a survey after it has been published?
A survey cannot be modified while it has Published status. If you need to make a change to a published survey, you have 2 options: Duplicate the survey o...
Mon, 20 Mar, 2017 at 2:52 PM
How do I archive a survey?
If you are no longer actively working with a survey (collecting data, viewing responses and reporting) you can Archive it to remove it from your list...
Mon, 20 Mar, 2017 at 2:53 PM
How do I restore an archived survey?
1. Log in to the QuickTapSurvey Web App and click Surveys. 2. Click on the Archived tab. 3. Cli...
Mon, 15 Aug, 2016 at 11:48 PM
Maximum Number of Questions Per Survey
The system limitation for the number of questions that can be added to a survey is 1000. We are required to enforce a system limit to ensure the stability o...
Wed, 28 Jun, 2017 at 11:09 AM
What is the Maximum number of users per account?
The system limitation for the number of surveys that can be created in an account is 1000. We are required to enforce a system limit to ensure the stability...
Wed, 28 Jun, 2017 at 11:12 AM
What are the image specifications for answers to the Multiple Choice question type?
The Multiple Choice allows for the use of images, instead of text, as possible answers.  Images must be: JPG format or PNG format (with a PNG image...
Mon, 19 Dec, 2016 at 12:13 AM
Image specifications for the Image Display (Splash Screen)
Image Displays (Splash Screens) are a great way to attract attention to your survey!  Here are some guidelines for creating an Image Display (Splash Screen)...
Wed, 28 Jun, 2017 at 11:15 AM
Image specifications for Scratch Card question type
The Scratch Card question type allows users to uncover a randomized hidden image. There are many potential uses for this question type, although it is most ...
Wed, 28 Jun, 2017 at 11:18 AM
How many characters can be used in the Question / Title field?
The Question / Title field can contain up to 512 characters.
Mon, 20 Mar, 2017 at 3:16 PM