Getting Started

Getting Started
Now that you've signed up for QuickTapSurvey and verified your account, it's time to create your first survey.   1. Click here to log in to ...
Mon, 17 Nov, 2014 at 9:17 AM
Supported Tablets
iPad The following models of the iPad have been tested and are supported with QuickTapSurvey: Note: QuickTapSurvey requires iOS version 6.0 or hi...
Wed, 10 Sep, 2014 at 3:30 PM
Export a Survey
If you are planning on downgrading your account, we recommend Exporting your survey(s) so that you can Import the survey(s) when you upgrade again. This wil...
Mon, 17 Nov, 2014 at 9:03 AM
Upgrading to a Professional Account
1. To upgrade your free QuickTapSurvey account, log in and click Account. 2. Click Upgrade. 3. Select the Billing Frequency, the Plan...
Mon, 8 Sep, 2014 at 11:32 AM
Support Team Hours of Operation
Our Support Team is available Monday to Friday between the hours of 9:00 AM - 5:00 PM EST. Our office is closed on Saturdays, Sundays, and all Canad...
Sun, 10 Aug, 2014 at 11:23 PM
Why didn't I receive a verification email?
When you register for a new account with QuickTapSurvey, we send an email to the registered email address to verify the account.  If you did not receive this...
Wed, 10 Sep, 2014 at 12:15 PM
Supported Languages
Internet Explorer To change your language preferences, go to Tools > Internet Options > General (tab) > Languages > Language preference...
Wed, 10 Sep, 2014 at 12:05 PM
Forgotten Password or Locked Account
If you have forgotten your password or you have locked your account with too many invalid logins, you will need to reset your password.  First, go t...
Wed, 10 Sep, 2014 at 12:16 PM
Forgotten Username
Does it seem as though your username is always getting locked out?  Does it seem as though you always need to recover or reset your password? This is proba...
Wed, 10 Sep, 2014 at 12:14 PM