If the QuickTapSurvey app is freezing or shutting down unexpectedly, you should first verify the following:
1. Make sure the QuickTapSurvey app is up to date. If it is not, update the QuickTapSurvey App
2. Make sure you have the latest version of iOS or Android.
3. Make sure you shut down all other running apps.
4. If your survey is crashing when it reaches a specific question, delete the question and re-create it.
If the QuickTapSurvey app continues to crash, please email us at firstname.lastname@example.org.