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Account, Billing and Users FAQ

Frequently asked questions about Account, Billing and Users

Why am I receiving emails stating that my account will be deleted?
Accounts which are using the Free plan, or any of the Free Trial plans, will be deleted if there is no activity for 180 days. If you would like to k...
Wed, 26 Nov, 2014 at 9:30 AM
How to Improve Email Deliverability
QuickTapSurvey offers the ability to email your survey respondents automatically so that you can get in touch quickly. If you have Auto-Reply Email ...
Wed, 23 Aug, 2017 at 3:39 PM
Grandfathered Account Feature Compatibility
If your account was created prior to December 16th, 2013 your account has a "Grandfathered" status and is incompatible with some features which we...
Wed, 30 May, 2018 at 1:20 PM